Refund policy

Return & Refund Policy

Thank you for shopping with The Green Jar®. We value your satisfaction and strive to offer the best customer experience. Please review our return and refund policy carefully before making a purchase.

Store Credit Policy

• We do not offer refunds or accept returns.
• In cases where an item is eligible, store credit may be issued at our discretion.
• Store credit can be used on future purchases and does not expire.
• A 10% restocking fee may be applicable.

Damaged or Defective Items

• If you receive a damaged or defective item, please contact the commercial carrier and us within 2 days of delivery for assistance.
• Store credit may be provided on a case-by-case basis.
• If you have an unusual situation regarding your order, please reach out to us at orders@thegreenjarshop.com.
• We will assess the situation and determine if store credit is applicable.

By making a purchase, you agree to this return and refund policy. If you have any questions, please contact us at orders@thegreenjarshop.com.