Shipping FAQ
Shipping Frequently Asked Questions
🍁 Do you ship internationally?
No, we currently ship exclusively within Canada. We are unable to process orders for delivery outside of Canada at this time.
Which provinces and territories do you ship to?
We ship to all Canadian provinces and territories, from coast to coast to coast.
How much does shipping cost?
Shipping costs are calculated based on your location and order weight. You'll see the exact shipping cost at checkout before completing your purchase.
How long does shipping take?
Delivery times vary by location:
- Ontario: 2-5 business days
- Quebec & Atlantic provinces: 3-7 business days
- Western provinces: 4-8 business days
- Northern territories: 7-14 business days
Please note these are estimates and may vary during peak seasons or holidays.
Do you offer free shipping?
We occasionally offer free shipping promotions. Sign up for our newsletter to be notified of special offers and promotions.
Can I track my order?
Yes! Once your order ships with our commercial carriers, you'll receive a tracking number via email so you can monitor your package's journey.
What if I'm located outside Canada?
Unfortunately, we cannot accommodate international orders at this time. We appreciate your interest in our eco-friendly products and hope to expand our shipping options in the future.
I have more questions about shipping. How can I contact you?
Please reach out to us at 416-652-6991 or 1-866-603-7046, or visit our Contact page to send us a message.