Shipping Policy

Shipping Policy

🍁 We ship exclusively within Canada 🍁

The Green Jar is committed to delivering our eco-friendly products to customers across Canada. At this time, we do not offer international shipping.

Shipping Destinations

We ship to all Canadian provinces and territories:

  • Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec, Saskatchewan
  • Northwest Territories, Nunavut, Yukon

International Orders

We are unable to accept or fulfill orders for delivery outside of Canada. If you attempt to place an order with a non-Canadian shipping address, your order cannot be processed. We appreciate your understanding and hope to expand our shipping capabilities in the future.

Shipping Rates

Shipping costs are calculated at checkout based on:

  • Your delivery address
  • Package weight and dimensions
  • Selected shipping method

You will see the exact shipping cost before completing your purchase.

Delivery Times

Estimated delivery times within Canada:

  • Ontario: 2-5 business days
  • Quebec & Atlantic provinces: 3-7 business days
  • Western provinces: 4-8 business days
  • Northern territories: 7-14 business days

Please note that these are estimates. Actual delivery times may vary during peak seasons, holidays, or due to weather conditions.

Order Processing

Orders are typically processed within 1-2 business days. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Tracking Your Order

Once shipped, you'll receive a tracking number via email so you can monitor your package's progress.

Questions?

If you have questions about shipping, please contact us:

Last updated: December 2025